How Vernacular.ai Adapted to Remote Working
Here’s a quick look at how Vernacular.ai has approached the WFH scenario and how we successfully continue to service our enterprise clients during the lockdown.
April 8, 2020
In addition to the human tragedy, the coronavirus outbreak continues to wreak havoc with large scale economic disruptions. Here's a look at how future technologies such as Voice AI is creating a positive impact, at this time of crisis.
Here's a blog by Amresh Venugopal, ML Research Engineer at Vernacular.ai, showcasing how he utilized Unity's ML-Agents Toolkit for learning and research.
March 19, 2020
In recent weeks, due to COVID-19, businesses, both large and small, have encouraged employees to work from home to promote social distancing. Here's a look at how companies can be better prepared to enable agents to work remotely.
March 18, 2020
Selecting the right AI vendor is crucial; if done right, it allows the business to have the first-mover advantage. Here's a look at Vernacular.ai's customer-first approach to voice AI.
March 6, 2020
Here’s a look at how voice AI is revolutionizing the travel and hospitality sector to improve customer experience and engagement
March 5, 2020
Here's a blog by Deepankar Agrawal, Software Engineer at Vernacular.ai, showcasing ways you can add authentication between client and server in gRPC
February 29, 2020
Business leaders continue to face a very challenging business environment marked by significant change and uncertainty. Here's a look at what kind of solutions Voice AI technology can deliver.
October 2, 2018
Here's a blog by Amresh Venugopal, ML Research Engineer at Vernacular.ai showcasing the implementation of deep deterministic policy gradient with unity’s ML-agents
February 21, 2020
HAs CX becomes a key brand differentiator in 2020, it becomes crucial for enterprises to increase assigned budgets. Here's a look at how to get started and why.
February 14, 2020
The coming years will bring in an influx of new customers for F&B businesses at an unprecedented rate. Here's a look at what's causing it and how voice AI platforms can provide significant support to boost and maintain customer engagement/experience.
October 2, 2018
Reinforcement learning helps us formulate reward-motivated behaviour as exhibited by living species. Here's a blog (+code) by Amresh Venugopal, ML Research Engineer at Vernacular.ai showcasing its implementation in OpenAIs taxi-v2 environment.
February 6, 2020
Here's a look at how gRPC helped VernacularAI build fast & efficient microservices.
February 5, 2020
Organizations are increasingly deploying voice AI platforms to streamline business operations. Let's have a look at the current and future state of these platforms.
January 30, 2020
January 23, 2020
A REPL, in programming, is an interactive environment where a programmer can go through the cycle of writing code, getting it Read, Evaluated, output Printed, and then back in a Loop.
January 16, 2020
Reinforcement learning is learning what to do — how to map situations to actions — so as to maximize a reward.
January 13, 2020
An internship is an opportunity for every undergraduate student. It allows them to put theory into practice. Here is Kartikey narrating his experience at Vernacular.ai
January 6, 2020
Importance of customer loyalty and the reasons why businesses have a tough time maintaining it. How can they course-correct to boost customer loyalty and growth.
December 23, 2019
Future technologies such as Voice AI/Automation is important in enhancing the customer experience. It helps in reducing costs, reducing attrition rates and improves personalization. Here's a look at why BFSI call centers must inculcate this technology.
July 17, 2019
Despite its healthy growth rate, the call centre industry in India has had its share of challenges such as high operational costs, employee attrition along with a shortage of highly skilled workers who can provide advanced client servicing in their respective industry domains.
May 28, 2019
In the past decade, India has transformed into one of the fastest-growing digital markets in the world. However, the majority of the content online is centered around the urban dweller, who lives in India’s metro cities, has considerable disposable income, and, most importantly, speaks English.